Relationship first
A participating professional supplies the context behind the recommendation.
Recommendation standard
The Home Pro recommendation isn’t for sale.
Every Home Pro Valet introduction is designed around relationship, service relevance, and accountability—not paid placement or a race to buy the lead.
The governing principles
Trust has to survive the introduction.
Relevant to the need
The Home Pro’s category and service area must fit the homeowner’s request.
No paid preference
Paying more does not move a Home Pro ahead of another recommendation.
Clear accountability
The relationship and its outcomes remain visible rather than anonymous.
Homeowner choice
A recommendation is a useful starting point, not a requirement to hire.
Trust must be maintained
Verified experience and reliable service protect a place on the team.
What happens
From a home need to a useful introduction.
- 01
The homeowner identifies the need
They begin from their private concierge rather than a public lead marketplace.
- 02
The network finds a relevant relationship
Category, area, and existing professional context guide the introduction.
- 03
The homeowner decides what happens next
The homeowner contacts the business and independently confirms fit, scope, credentials, availability, and price.
The boundary
A trusted introduction is not a warranty.
Home pros are independent businesses. Home Pro Valet helps create a more accountable starting point, while homeowners remain responsible for evaluating and hiring any provider.
Not adsrecommendation order is not sold
Not bidsrequests are not broadcast to a crowd
Not anonymousthe relationship stays visible
Start with trust
Build from trust, not traffic.
Whether you are a realtor, coordinator, home pro, or homeowner, the recommendation standard stays the same.